In a world where smartphones are ubiquitous, theme park visitors are constantly looking for ways to stay connected. Offering innovative charging solutions has become a key factor in enhancing the visitor experience and extending their stay and comfort. At The Keepers, we developed the Keeper Flash 360, a phone charging station with portable battery loaner, designed specifically to meet the needs of visitors at venues like amusement parks and recreational spaces such as bowling alleys, arcades, and escape rooms. This solution ensures your visitors can capture every moment, stay informed, and share their experiences without interruption.
As specialists in improving the visitor experience, we designed our phone charging station, the Keeper Flash 360, based on the expectations of theme park visitors. After analyzing the specific needs of these locations, we identified gaps in existing charging solutions. To meet all smartphone charging needs, our station consists of three parts:
Secure charging lockers: Your visitors' phones are securely stored in a locked locker while charging. (4 locations - 25% of usage on average).
Outdoor charging cables: Visitors can use their phones while charging by plugging them directly into the station. (2 locations - 35% of usage on average).
Portable batteries: Visitors can charge their phones while continuing to enjoy the attractions and the park. (12 batteries - 40% of usage on average).
This hybrid solution aims to improve the experience for all visitors, whether they wish to remain mobile or safely put down their device while enjoying the attractions on offer.
Optimal service quality: Real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables, etc. The service is autonomous, guaranteeing continuous operation without intervention from your teams.
Data collection: Detailed monthly reports on service usage; [customizable survey module] (successes) integrated into the interface to interact with your visitors and collect opt-in data.
Maximum security: To ensure the security of phones in charging lockers, we have integrated a code mask, a privacy filter, and a random keypad. For portable batteries, no deposit is required by credit card, but by phone number to encourage use.
Hybrid use: Whether it's secure lockers, external batteries, or self-service cables, there is a solution for all types of visitors and all situations. Each charging station is equipped with an iPhone, USB B, and USB C cable to accommodate all smartphones.
Our solution complements existing amusement park services and offers numerous advantages:
Convenience: Thanks to integrated charging cables, visitors don't need to carry their own charging cable, allowing everyone (visitors and employees) to use the service.
Flexibility and mobility: The phone charging station with portable batteries allows visitors to stay mobile and connected, without being forced to stay near a power outlet. They can thus immortalize their moments on-site and fully enjoy the experience.
Modern image: The service is easily identifiable and usable, and gives your amusement park a modern and innovative image.
[User survey module] (successful): Enables real-time data collection and direct interaction with visitors while they are on-site. Ask your visitors about their experience, opinions, or habits and collect their data via opt-in.
In short, the Flash 360 charging station (Flash) is the only terminal that combines three charging options (power banks, lockers, self-service cables) and offers the ability to develop your own surveys. Developed specifically for public spaces such as amusement parks, this solution can also encourage your visitors to leave you Google reviews (Successors), follow you on social media, or participate in satisfaction surveys.
In addition, take advantage of The Keepers' multi-service effect with our other innovations such as the motorcycle helmet locker (Jet), the hand sanitizer station (Datastation), and the physical ticketing 2.0 (Ticketstation). All these innovations, like the phone charging station with power banks*, were created to integrate seamlessly into the amusement park's service offerings and enhance the visitor experience.
*The portable battery-free charging station is also available: the Keeper Flash.
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