In hospitals, where wait times can be long and documents and personal information are frequently requested, providing smartphone charging solutions has become essential. Visitors, employees, and patients need to stay connected, whether for work, personal reasons, or emergencies. At The Keepers, we developed the Keeper Flash 360, a phone charging station with loaner portable batteries, designed specifically for public spaces like hospitals. This solution ensures that users can stay in touch with their loved ones, access important information, and use their devices without interruption.
As specialists in improving the user experience, we designed our phone charging station, the Keeper Flash 360, with the specific needs of hospitals in mind. After analyzing the expectations of hospital users, we identified gaps in existing charging solutions. To meet all smartphone charging needs, our station consists of three parts:
Secure charging lockers: Users' phones are left while charging. (4 locations - 25% of usage on average).
Outdoor charging cables: Users can use their phones while charging. (2 locations - 35% of usage on average).
Portable batteries: Users can charge their phones while on the move. (12 batteries - 40% of usage on average).
This hybrid solution aims to improve the experience of all users, whether they wish to remain mobile or safely store their device.
Optimal service quality: Real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables, preventive and corrective maintenance, etc. The service is autonomous, guaranteeing continuous operation without intervention from your teams.
Data collection: Detailed monthly reports on service usage; [customizable survey module] (successes) integrated into the interface to interact with your users and collect opt-in data.
Maximum security: To ensure the security of phones in charging lockers, we have integrated a code mask, a privacy filter, and a random keypad. For portable batteries, no deposit is required by credit card, but by phone number.
Hybrid use: Whether it's secure lockers, external batteries, or self-service cables, there is a solution for all types of users and all situations. Each charging location is equipped with an iPhone, USB B, and USB C cable to accommodate all smartphones.
Our phone charging solution with portable batteries complements existing hospital services and offers numerous advantages:
Convenience: Thanks to the integrated USB, USB-C, and iPhone charging cables, users don't need to carry their own charging cable, allowing everyone to use the service.
Flexibility and mobility: The phone charging station with portable batteries allows users to stay mobile and connected, without being forced to stay near a power outlet.
Satisfaction and comfort: By improving user satisfaction and comfort, this solution contributes to a better experience in your facilities and helps reduce visitor expectations.
Modern image: The service is easily identifiable and usable, and gives your hospital a modern and innovative image.
[User survey module] (successes): Enables real-time data collection and direct interaction with users while they are on site. You can also ask them about their habits, their opinions or any other question that seems relevant to you.
In summary, the Flash 360 charging station is the only terminal to combine three charging options (external batteries, lockers, self-service cables) and offer the option to develop your own surveys. Developed specifically for hospital reception areas, this solution can encourage your users to participate in satisfaction or habits surveys.
In addition, take advantage of The Keepers multi-service effect thanks to our other innovations such as the motorcycle helmet locker or the hand sanitizer station. All these innovations, like the external battery phone charging station*, were created to integrate seamlessly into hospital services and improve the user experience.
*The portable battery-free charging station is also available: the Keeper Flash.
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